1. AC Question's Avatar
    Hello,

    Mac OS X 10.10.5,

    I installed Samsung's Smart Switch software on my Mac. It gave a warning that Android File Transfer would not work.

    I uninstalled Smart Switch. I believe it DID NOT uninstall cleanly. Samsung tech support said "just drag the app folder to the Trash."

    Now Android File Transfer will not recognize my Samsung Galaxy S6. I consistently get a dialog saying "Could not connect to device."

    What do I need to do to:

    A. Uninstall Smart Switch (manually I suppose).
    B. Install Android File Transfer so it runs.

    Thanks in advance...
    09-29-2015 04:57 PM
  2. malikons's Avatar
    i had the same problem. Just open the dmg file again from where you installed smart switch and there is an uninstall app. Run that app and AFT will start to work again. good luck!
    10-01-2015 10:56 AM
  3. 7martini's Avatar
    it works perfectly! thanks
    01-05-2016 04:05 PM
  4. ijaz255's Avatar
    couldnt find the dmg file..i downloaded the app from "find my soft".
    could you help?thanks in advance
    03-06-2017 01:09 AM

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