1. AC Question's Avatar
    My Samsung S6 randomly turned off with 10% battery, so I have put it on charge. However, the charge has remained at 0% for an hour.

    I have tried holding the Volume down button and home button but that doesn't work, and there's a little green flashing dot on the screen above the charge point. What is going on with my phone?!
    10-02-2015 12:12 AM
  2. MAS98's Avatar
    I think pressing volume down and home button enter you to download mode. But if you want to reset your phone you should press volume up and home button
    Best wishes
    10-02-2015 01:29 AM

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