1. AC Question's Avatar
    Hello all,

    I have a galaxy S5 and today I took several videos. I noticed that I have sound on only one of them. I transferred the videos on the PC, still the same problem. Only one video has sound.
    Is it possible to record a video with a mute option? Is there any chance to recover my audio tracks?

    Thanks
    10-04-2015 11:46 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are they absolutely silent, or are there any muffled sounds? It's possible that the microphones could have been blocked while taking the video.

    Also, were the videos saved to Internal Storage or the microSD card? If the latter, it's possible the card is corrupt. See what happens if you save to Internal Storage.
    10-04-2015 04:16 PM
  3. Charlotte38's Avatar
    Hello,

    Thanks a lot for your answer.

    The videos are absolutely silent, like muted.

    Videos are indeed saved on a microSD card but I have videos on the same card that have sound. Basically all the videos I am taking know have sound, no matter where they are saved.
    10-05-2015 04:21 AM
  4. B. Diddy's Avatar
    Welcome to Android Central! Does the sound ever cut in and out on any of these videos? You'd have to watch the videos in their entirety to know for sure. Also, do people ever have trouble hearing you if you use speakerphone? That would suggest a faulty mic.
    10-05-2015 06:21 PM
  5. Charlotte38's Avatar
    Hello B. Diddy,

    Thanks for your answer. No cut in and cut out during the videos and I never experienced any speakerphone, mic problem.
    10-06-2015 03:03 AM
  6. B. Diddy's Avatar
    Try booting into Safe Mode, which will tell you if the problem is due to a 3rd party app: https://support.t-mobile.com/docs/DOC-10696.

    If that doesn't help, try wiping the cache partition: http://support.t-mobile.com/docs/DOC-10404
    10-06-2015 02:47 PM
  7. Charlotte38's Avatar
    Tried both. No change
    10-07-2015 06:35 AM
  8. B. Diddy's Avatar
    What happens if you use a 3rd party video player like MX Player? Still no sound?
    10-07-2015 04:22 PM
  9. Spagman72's Avatar
    In many Samsung phones there are 2 microphones.

    The top (of the phone) one is used when video recording, the bottom one for recording audio / phone calls etc.

    Could it be that the top mic is at fault?
    10-07-2015 05:12 PM

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