1. AC Question's Avatar
    I have had to return 2 phone because they blacked out and couldn't be rebooted
    10-07-2015 03:44 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! It's always possible you're unlucky and got two duds. But it's also possible that you're installing the same apps on both phones, and some app you installed is causing the instability. You can try booting into Safe Mode to see if the problem persists--if it stops, then it's more likely that something you installed is the culprit. https://support.t-mobile.com/docs/DOC-21007
    10-07-2015 04:56 PM

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