1. AC Question's Avatar
    She has grand baby pics on there that are irreplaceable
    10-10-2015 06:57 AM
  2. belodion's Avatar
    She could try logging in to Android Device Manager on a laptop or PC, and resetting the PIN from there.

    Also, several wrong PIN entries will sometimes lead to a prompt to use the Google account to access the phone....has she tried that?

    Posted via the Android Central App
    10-10-2015 07:18 AM

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