starting problem

[AC Question]

my samsung grand deos phones not starting showing processing and only company logo and then restarts. os is not leading. pls help

 

[B. Diddy]

Welcome to Android Central! Try booting into Recovery Mode and wiping the cache partition, which won't erase any personal data. Follow the steps in this video, but instead of selecting Wipe Data/Factory Reset, make sure you select Wipe Cache Partition. When complete, then select Reboot System Now.

https://www.youtube.com/watch?v=CRsUScWvItA