I have a unlocked droid ultra on t-mobile why can i not use internet or my apps

A

AC Question

My phone works i can call or text but thats it when i leave a wireless network. My phone does not recognize the t- mobile network can anyone help?
 

Rukbat

Retired Moderator
Feb 12, 2012
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If you can make calls and send texts, it's recognizing the TMobile network.

If you can't use the internet, you probably have the wrong APN settings in the phone. Either bring it to a TMobile store and they can set it, or go to Settings/Connections/More networks/Mobile networks/Access Point Names. Create a new access point, enter:

Name t-mobile US
apn
epx.tmobile.com
pppnumber NOTHING
proxy not set
port not set
username not set
password not set
server not set
mmsc http://mms.msg.eng.t-mobile/mms/wapenc
multimedia message proxy not set
multimedia message port not set
service provider NOTHING
mcc310
mnc 260
authentication type not set
apn type default,supl,mms
apn protocol is auto set IPv4
turn apnon / off is auto apn turned on
bearer unspecified
mobile virtual network operator none
 

reddrex

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Oct 14, 2015
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Ok i did that and no change. when i am on a wierless network the 4g symbol shows up when i leave it disappears and then i dont have access to the internet or apps. If you have any other suggestions I would appreciate it. I have taken the phone to t-mobile and a couple of cell phone repair shops to no avail.Get different answer from everyone.
 
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