1. cturnbull22's Avatar
    randomly, but mostly when I try to use wifi, my phone will restart and 95% of the time it doesn't fuly restart. the Samsung logo comes up and then it goes black for a couple minutes then tries again. and ive tried forcing it to reboot and my phone doesn't respond to it. is there anything I can do
    10-13-2015 09:50 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try wiping the cache partition: https://support.t-mobile.com/docs/DOC-21095. If that doesn't help, try Safe Mode, to see if the problem is due to some 3rd party app you installed: https://support.t-mobile.com/docs/DOC-21007
    10-13-2015 12:38 PM

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