1. AC Question's Avatar
    I have a droid turbo and I have dropped it. The whole screen is now greenish black and I cannot use it anymore. The touch part of it does not work. I have insurance on it so they have sent me a new phone today. But in order to activate the new one I have to have the old one turned off. I have no idea how to do that without using the touch screen. I have tried holding down the power button I have tried voice command and nothing works.
    10-14-2015 05:33 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Most Android devices can be forced to shut down by pressing and holding Power for about 15-20 seconds. The tricky thing is that it'll be hard to know if the phone is truly off. You may just have to wait for the phone to run out of battery.
    10-14-2015 06:21 PM

Similar Threads

  1. Replies: 1
    Last Post: 05-02-2016, 07:27 PM
  2. Samsung Galaxy S4 and Shure headphones
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 05-02-2016, 07:25 PM
  3. Why does the movnow plus app say it is not compatible?
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 03-22-2016, 12:10 PM
  4. Replies: 1
    Last Post: 10-14-2015, 06:25 PM
  5. Is there still hope for my device?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 10-14-2015, 05:24 PM
LINK TO POST COPIED TO CLIPBOARD