1. AC Question's Avatar
    Hi,

    I have tried everything, uninstalling apps, turning on the battery saver etc, the screen just won't turn off. Not after 15 sec, like it should and if I click on the side button it locks the phone and it turns it off only for the screen to turn itself on after a couple seconds.

    Anyone has any insight?
    10-15-2015 07:57 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. Have you tried rebooting the device?
    10-15-2015 08:55 AM
  3. nidlog's Avatar
    I tried, didn't work...
    10-15-2015 10:24 PM
  4. Golfdriver97's Avatar
    Sorry for the delay. Have you tried resetting the device?
    10-16-2015 02:29 PM
  5. nidlog's Avatar
    you mean factory reset? I haven't tried that. Should I?
    10-17-2015 12:38 PM
  6. Golfdriver97's Avatar
    you mean factory reset? I haven't tried that. Should I?
    Not a bad place to start. Just make sure everything is backed up.
    10-17-2015 01:21 PM
  7. nidlog's Avatar
    ok, I'll try and keep you posted. Thnks
    10-18-2015 10:46 AM

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