1. AC Question's Avatar
    I have a galaxy s3 that I haven't used for several months, when I would use it the charging port stopped working so I had to charge the batteries by thenselves then put them back on the phone but now both of the batteries don't charge does this have to do with the phone being dead? I don't want to buy another battery and then find out that it won't work because its the phone what can I do? Is there a way to reset my phone under this circumstance?
    10-17-2015 10:49 AM
  2. Tech-Newb's Avatar
    Try bringing it to a phone service store/ samsung service store. They can help you.
    10-17-2015 11:32 AM

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