1. AC Question's Avatar
    it is stuck saying

    Formatting /cache

    when i press the power button

    there is something like a a polygon in the breast part of the android robot with a loading bar at the top of it
    10-17-2015 06:08 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Was the device malfunctioning beforehand, and you tried to wipe the cache partition?

    If it's been stuck for a long time, try forcing a shutdown by pressing and holding Power for about 15-20 seconds. After it shuts down, wait a few seconds, then try powering on normally again.
    10-18-2015 02:43 AM
  3. Frimfly's Avatar
    Mine also. When i charge it, it will just return in wiping partition. Cant find any solution now. Please help. Turning it off won't help any better. It won't solve the problem.
    10-19-2015 06:09 AM
  4. Frimfly's Avatar
    It won't help. When i turn back on, it is still wiping the cache partition.
    10-19-2015 06:21 AM
  5. B. Diddy's Avatar
    It may be a firmware or hardware defect. Off-brand devices like these are significantly more likely to encounter them. Try contacting the manufacturer for support. https://www.prestigio.com/support/feedback. Is it still under warranty?
    10-19-2015 11:37 AM

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