Access point name settings are not available for this user? How to fix?

lionskanadenica

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Oct 21, 2015
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Hey, I have a Sony Xperia Z1 Compact and am using Android 5.1.1. lollipop.
Recently I moved to UK and changed SIM cards and what happened is that I cannot access the internet when my data is on. I've read a lot about it and have tried different solutions, but none of them work. When I try to view my APN it shows me the message:
"Access point name settings are not available for this user"
I switched back to my old SIM and I don't have that problem. How do I fix this?
 

B. Diddy

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Mar 9, 2012
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Welcome to Android Central! Is the new SIM from the same carrier or different? If different, are you sure this new carrier uses the same network bands that phone does?
 

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