1. lionskanadenica's Avatar
    Hey, I have a Sony Xperia Z1 Compact and am using Android 5.1.1. lollipop.
    Recently I moved to UK and changed SIM cards and what happened is that I cannot access the internet when my data is on. I've read a lot about it and have tried different solutions, but none of them work. When I try to view my APN it shows me the message:
    "Access point name settings are not available for this user"
    I switched back to my old SIM and I don't have that problem. How do I fix this?
    10-21-2015 09:01 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is the new SIM from the same carrier or different? If different, are you sure this new carrier uses the same network bands that phone does?
    10-21-2015 11:50 AM

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