1. AC Question's Avatar
    I had to do a factory reset the other day. That was ok. And then I set up an IMAP account with my earthlink email address - and that was done successfully but whenever I click on the email logo on the phone 'Account Setup' appears. The account has been set up already.. and I have no idea how to move on from Account Setup to actually seeing my mail.
    10-22-2015 08:49 AM
  2. Crashdamage's Avatar
    Delete the account in the email client. Then do this:

    Settings > Apps > All > Select your email client > Force stop > Clear cache > Clear Data
    Reboot the phone and re-enter the email account.
    Hopefully, that will do the trick.

    Android since v1.0. Linux since 2001
    10-22-2015 09:12 AM

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