1. AC Question's Avatar
    Issue/scenario:


    Samsung S4. Phone turns off at any battery level. Won't turn on again.

    Status:

    - Issue occurs about 1 - 4 times a day.

    -phone works fine otherwise

    - I dropped my phone once 2 weeks before it started



    Short-term fix:

    Remove battery. Place in again, connect to charger. Wait, see charging battery sign. Can be turned on again.

    Tried:

    - Use different battery

    - Take out SD card

    - Install Lollipop

    - Complete Factory Reset ;-(



    Also:

    - before I was able to start the phone again without using a charger

    - it sometimes rebooted randomly

    - now it just dies and only jump starts turn it on
    10-22-2015 11:46 AM

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