1. AC Question's Avatar
    My hipstreet keyboard shows that it is paired and connected but the tablet doesn't see it. I've tried reconnecting it but it says "unable to connect"
    10-26-2015 03:18 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! It says it's Connected, but you try to re-connect? Or does it subsequently lose the Connected status?
    10-26-2015 06:39 PM
  3. darlenestarling's Avatar
    the tablet says the keyboard is paired but when I try to use the keyboard the tablet doesn't see it. I try to connect and the tablet says unable to connect.
    10-27-2015 08:17 AM
  4. B. Diddy's Avatar
    Try forgetting the pairing, then re-pair it.
    10-27-2015 09:56 AM
  5. darlenestarling's Avatar
    I did that and now the tablet can't see it. My S-5 sees it and I can pair to it. Is it possible that it might be something to do with updates to the tablet? It's a Galaxy Tab A Model SM-T350 and the Android version is 5.0.2
    10-27-2015 02:14 PM
  6. B. Diddy's Avatar
    I don't think the updates should matter. When you try to re-pair, is there a Connect button on the keyboard you have to press (and you often have to hold it for a couple of seconds)?
    10-27-2015 05:16 PM

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