1. AC Question's Avatar
    I am using a Samsung galaxy Note 4 and it suddenly stopped responding to human touch. When I hit the power key the screen lights up but goes black since it won't respond to me unless I use the s-pen (stylus w/ phone). I have tried to have other people try the phone in case it was a body/phone temp thing. It is not the case and I don't have a screen protector on it. It was working fine with just a glitch now and then where it didn't register all my touched (ie: typing in lock pass code or texting). Even during phone calls I cannot use the touch screen w/o the stylus and if I leave it out of the phone it gives me warnings interrupting the call.

    Please Help!
    10-28-2015 08:42 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. Have you tried pulling the battery for a few minutes to see if that helps? Otherwise, I might be a hardware issue. Do you have any local repair shops that might be able to take a look at it?
  3. Golfdriver97's Avatar
    Welcome to the forums. Have you tried pulling the battery for a few minutes to see if that helps? Otherwise, I might be a hardware issue. Do you have any local repair shops that might be able to take a look at it?
    10-28-2015 09:11 AM

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