1. AC Question's Avatar
    Alright, so I decided to upgrade to Lollipop. Since the update isn't available OTA, I had to download files from the Huawei Website. However, the file was so large I had to delete it. However, my phone storage severely decreased. Now, my storage breakdown is as follows:

    Images, 3.2 MB.
    Videos, 0.0 B.
    Archives, 594 KB.
    Other, 2.7 GB!
    Audio, 108 KB
    Apps, 0.0 B
    Available, 0.94 GB.

    So what do I do? How do I get my storage up? Or do I have to factory reset, and if I do, how do I keep my data? Thanks.
    10-31-2015 05:38 AM
  2. belodion's Avatar
    Welcome.

    Are you saying that you have lost some personal data files? If so, what are they?
    10-31-2015 06:42 AM
  3. Swagadon's Avatar
    Hello, so sorry for late reply. I lost my old account. Anyway, no, I haven't lost any files. I just want to know how to get my storage back up. Thank you!
    12-14-2015 12:03 AM

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