1. AC Question's Avatar
    I recently got a Moto E 2nd Gen on July 30th of this year and I was using it one day in September and for some reason it shut down. I thought it was no deal and i shut it back on and thought it would work the same. But no the screen is blacked out. I thought it was on safe mode and it wasn't. So i left it alone after that. I restarted it alot of time, I rebooted it, and everything and the screen is still blanked out. The phone works perfectly fine too; you can see the time, you ca hear it vibrate and everything. It's just that the screen is blanked out. You can turn the phone on but it would just be blank. Please I need help ASAP! I looked everywhere on the internet and I only got results for Moto G, X, and ZAZR. So I hope you guys can give me a answer before I take it to the store to get it fixed! Thanks and please help! I'm not the only person with this problem!
    10-31-2015 10:25 PM
  2. belodion's Avatar
    Welcome.

    The display may have failed, or there may be a failed connection, which will indeed need repair.
    10-31-2015 11:28 PM

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