1. Rikku Watro's Avatar
    whenever I try to open the Play Store on my Samsung Galaxy S4, all that shows up is a blank white screen and nothing happens no matter how long I wait. I tried to force stop the Play Store, but nothing happened, and it's still showing that blank white screen! Please answer as soon as you can!
    11-01-2015 03:44 PM
  2. sethyboy's Avatar
    Did you try clearing the cache and data on the Play Store app?
    11-01-2015 03:52 PM
  3. Rikku Watro's Avatar
    Not really, but it just suddenly worked when I turned Google Play Services on (as I didn't really use the other services so much and the new Google logo on the Google Settings app was really bugging me)
    11-06-2015 09:35 AM
  4. Rikku Watro's Avatar
    I mean I turned Google Play Services off because I didn't really use the other Google Play products except for the Play Store (I use my iPad to go to the mobile youtube site to watch videos) because the new G symbol appeared on the Google Settings app instead of the old one and it was really bugging me!
    11-06-2015 09:37 AM
  5. sethyboy's Avatar
    I mean I turned Google Play Services off because I didn't really use the other Google Play products except for the Play Store (I use my iPad to go to the mobile youtube site to watch videos) because the new G symbol appeared on the Google Settings app instead of the old one and it was really bugging me!
    That's why then, Google Play services needs to be on in order for it to work. It shouldn't be turned off. Glad you figured it out.
    11-07-2015 11:02 AM

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