1. AC Question's Avatar
    So I saved a 17 second video I received from messenger to my galaxy s6 phone and when I tried to play it on my phone it got 2-3 seconds in and them would stop and give me the error saying "unable to play video. File has incorrect data". I tried downloading Google video player and playing it on that and it still stopped at 2-3 seconds even though it recognized the video was 17 seconds long. It didn't give me an error message but after it played 2-3 seconds it went back to the beginning again. Help! Idk what to do. How do I get this video to play? What's wrong? Any help is much appreciated! Thanks!
    11-01-2015 05:51 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Can you try copying the video file to your computer and playing it there?
    11-02-2015 01:43 AM
  3. Rohitgupta13aug's Avatar
    Welcome to Android Central! Can you try copying the video file to your computer and playing it there?
    I am also trying to copy from pc but same messege on thAt time. Same video i copy on phone memory and memory card, memory card file not play but phone memory file play very well. I think problem in memory card.
    08-25-2016 09:56 AM
  4. B. Diddy's Avatar
    Welcome to Android Central! Does this happen if you use a different SD card?
    anon(632115) likes this.
    08-25-2016 10:14 AM

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