1. AC Question's Avatar
    I have restored my phone twice and each time it reloads my old contacts and music. I have turned off the automatic restore under back up and restore, still got music and contacts. I deleted all the music and contacts on the phone, did a back up, then reset it and it still brought them back.

    I am sure this is pulling from a cloud somewhere but there is no where to see what is in your cloud. I use multiple accounts with gmail and Verizon (no cloud on Verizon).

    I even took my SD Card out and formatted it.

    I really want to do a clean install and add the data I want. Can anyone help with this?

    Thanks so much
    11-03-2015 11:31 AM

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