error 505

[Aqil Lee Chaelin]

Hi, so I'm using note 4 running lollipop 5.1.1 , I've deleted the facebook app (pre installed) And I'm trying to install it again, but I keep getting error 505 message....I hope you guys can help me thanks..

Posted via the Android Central App

 

[B. Diddy]

Welcome back! Are you using Google Play Store? Does this happen on both wi-fi and mobile data?

Try going to the App Manager, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again.

 

[Aqil Lee Chaelin]

Yes I'm using wifi...I've tried the clear cache and data but it's still the same....I don't think my wifi is the problem because I still can download other apps but not facebook...

Posted via the Android Central App

 

[B. Diddy]

Do you get the error message on mobile data as well?

 

[Aqil Lee Chaelin]

Yes both

Posted via the Android Central App

 

[B. Diddy]

Try wiping the system cache partition: https://support.t-mobile.com/docs/DOC-14686

 

[Rukbat]

Also see Android Fix: Unknown Error code during Application install: "-505" (Error 505) - AppsLova.com

 

[Aqil Lee Chaelin]

I've try that also....is there other way besides factory reset my phone?

Posted via the Android Central App

 

[Aqil Lee Chaelin]

Facebook is know on my phone...I don't know how but this morning I got a notification "www.facebook.system successfully installed" and there is facebook....weird :/ btw thnks to you guys for helping

Posted via the Android Central App