1. AC Question's Avatar
    never had a problem with email accounts since i got the phone. all day today i've gotten a "couldn't sign in" error. it says my user name or PW are incorrect. neither has been changed and they are correct in the settings. is this a verizon error or a comcast one? any fixes? restarted a couple of times, rechecked credentials, no joy.

    TIA,
    songman
    11-12-2015 05:35 PM
  2. Rukbat's Avatar
    Try to sign in from a computer. If you can't, it's a Comcast problem - call them.

    If you can, save any emails you don't want to lose, delete the account and create it again.

    (Verizon wouldn't have anything to do with it, and the way to show that is to turn mobile data off and use wifi - you'll have the same problem. Verizon just passes whatever data the phone gives it to the internet.)
    11-12-2015 09:02 PM

Similar Threads

  1. New to Droid Turbo2
    By WitheringShadow in forum Motorola Droid Turbo 2
    Replies: 20
    Last Post: 03-12-2016, 08:53 AM
  2. Replies: 2
    Last Post: 11-14-2015, 09:35 AM
  3. I am trying to set up my voicemail on my Samsung galaxy s6.
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 11-13-2015, 04:30 PM
  4. How can i look at previous screen shots
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 11-12-2015, 08:36 PM
  5. HTC one X Wifi connection problem
    By omomom in forum HTC One X
    Replies: 0
    Last Post: 11-12-2015, 04:37 PM
LINK TO POST COPIED TO CLIPBOARD