1. AC Question's Avatar
    I have an Samsung Galaxy 10.1 tablet, on which I can still receive email (my cox.net account) but cannot SEND email ever since the upgrade to Android 5.1.1. I had no problem at all with previous versions - and was happy on 4.4.2 until the upgrade in mid-October. I have spent several hours with Verizon wireless tech support, including removal of the email account, setting it up from scratch, removing the memory card, doing a factory reset, running in Safe Mode - nothing has corrected the problem. Internet connection is fine and I can use my webmail accounts (gmail and cox.net over webmail) but using the email application I can only receive cannot sent messages.

    Verizon cannot come up with a reason, and Cox referred me to Samsung support.
    11-15-2015 01:54 PM
  2. onnad's Avatar
    I'm not using a samsung device but am not having issues with sending emails. best of luck getting it figured out..
    11-15-2015 01:58 PM
  3. ntheodora95's Avatar
    I upgraded to 5.1.1 a while ago but I don't have this issue. However, on my Outlook(hotmail) account I can't see attachments--lots of people also complain about this issue. My other email accounts work fine using the same email app, it's only my Outlook.

    It works fine if I change it from POP to IMAP. Maybe you could try changing it to IMAP?
    11-15-2015 03:30 PM

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