1. RealtorROb's Avatar
    Hello,
    I setup my lock screen so that it needs my thumb scan to open, but sometimes my lock screen will say "swipe to open" and any one can open my phone that way. What am I doing wrong?
    Thanks
    11-15-2015 11:44 PM
  2. belodion's Avatar
    Have you tried Safe Mode? A third-party app may be causing trouble.

    Posted via the Android Central App
    11-16-2015 12:39 AM
  3. RealtorROb's Avatar
    I havent. So, I would use safe to remove a suspected app?
    11-16-2015 11:17 AM
  4. RealtorROb's Avatar
    Mode*
    11-16-2015 11:17 AM
  5. Javier P's Avatar
    Have you enabled any of the Smart lock options?
    11-16-2015 12:20 PM
  6. RealtorROb's Avatar
    Not sure, so probably not. Is that in the settings?
    11-16-2015 11:17 PM
  7. Javier P's Avatar
    Not sure, so probably not. Is that in the settings?
    Which phone do you have? In some phones is under settings - security - lock screen. In Samsung devices you could try in Menu - Settings - Lock screen and security - Secure Lock settings - Smart Lock
    11-17-2015 06:55 AM
  8. Fawzi Fawaz's Avatar
    I ised to have the same problem and the solution is to reset ur phone

    Posted via the Android Central App
    11-17-2015 08:03 AM
  9. RealtorROb's Avatar
    I'll give it a try
    11-18-2015 12:20 PM
  10. RealtorROb's Avatar
    Reset my phone and did an update, still same problem. Here is my settings, it shows screen lock set to finger print
    11-18-2015 01:42 PM
  11. RealtorROb's Avatar
    Screen lock finger print
    Attached Thumbnails Lock screen seems to not work-1447875765228.jpg  
    11-18-2015 01:42 PM
  12. RealtorROb's Avatar
    Here is my lock screen
    Attached Thumbnails Lock screen seems to not work-1447875851944.jpg  
    11-18-2015 01:44 PM
  13. RealtorROb's Avatar
    When I change it to pattern, it works, but if I switch back to finger print lock, I can just swipe open my phone
    11-18-2015 10:47 PM

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