S5 will not charge

A

AC Question

Hi I have an S5

It will not charge, i have eliminated it being the charger, cable and battery.

My wife has an s5 also so managed to test all of the above.

when i plug it in to charge i just get the the battery icon coming up, disappearing and then coming back. could be a loose connection at the charging port but does not look like it.

This issue started when a software update was being carried out, could this be a cause?

Easy thing to check this is to do would be a factory reset but really do not want to do this.
 

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