1. AC Question's Avatar
    My note 4 touch keys dont light up when I press them. Ive tried checking my power saving mode but thats disabled and the option for the keys is set to 1.5 seconds. Sometimes they will turn on but when I open certain apps the light function goes away and wont start working again at all. The phone is also only about 2 weeks old.
    11-17-2015 09:07 PM
  2. itguyjax8430's Avatar
    My note 4 touch keys dont light up when I press them. Ive tried checking my power saving mode but thats disabled and the option for the keys is set to 1.5 seconds. Sometimes they will turn on but when I open certain apps the light function goes away and wont start working again at all. The phone is also only about 2 weeks old.
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    I would take it back to the store and have them look at it. Make sure it's not defective.
    11-18-2015 06:33 PM

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