1. AC Question's Avatar
    I purchased my lg g4 not too long back and have been trying to set it up best i can, however, more often than not an app will have mere seconds until its completed downloading and just freeze, for hours, days even, admittedly my internet connection is.... Shall we say.... Temperamental, but my partners lg g3 has no issue downloading at all.
    This is a problem ive had since the moment i took it out of the box, so I highly doubt its anything ive changed or altered thats caused this.
    Could anyone shed some light on my issue please?
    11-20-2015 04:25 PM
  2. belodion's Avatar
    So apps download normally, but do not install normally? Have you considered a Factory Reset?
    11-20-2015 04:50 PM
  3. crusty210's Avatar
    Try clearing cache for the play store app in settings (Settings > Applications > Google Play Store (and Google Play Services) > Clear Cache) See if that fixes the problem
    11-20-2015 04:53 PM
  4. JoeArud's Avatar
    The issue is incomplete downloads. It installs fine, when (very occasionally) it manages to download. I regularly clear my cache as standard, but re-tried just in case.

    A factory reset wouldn't do a huge amount i suspect, as this has been a problem from the moment i pulled it out of the box.
    11-20-2015 05:08 PM
  5. JoeArud's Avatar
    I'm the one who started the thread (just so there is no confusion)

    Posted via the Android Central App
    11-20-2015 06:24 PM
  6. Golfdriver97's Avatar
    Have you tried resetting app preferences? This is done in settings>apps>menu>reset app preferences. This sometimes helps with Play issues.
    11-20-2015 07:49 PM
  7. JoeArud's Avatar
    Just given it a go, doesn't seem to have made much difference as yet :/ thanks though ^^

    Posted via the Android Central App
    11-21-2015 04:16 AM
  8. JoeArud's Avatar
    I'm currently trying to download vlc player (pretty small file) and for the past 18+ hours it's saying that there is only "5 seconds left" on the download.

    Its even more bizzare that i was able, yesterday in fact, to download 15 pdf files in a matter of moments, each of the pdfs was larger than the vlc dowload and yet, play store has still frozen all my app downloads

    Posted via the Android Central App
    11-21-2015 04:20 AM
  9. belodion's Avatar
    Does the problem occur whether you are downloading via mobile data or wifi?
    11-21-2015 07:33 AM
  10. JoeArud's Avatar
    Wifi, i can't connect to mobile data where i am as there is limited signal.

    Posted via the Android Central App
    11-21-2015 07:43 AM
  11. Golfdriver97's Avatar
    Have you tried a factory reset?
    11-21-2015 02:00 PM
  12. JoeArud's Avatar
    I darent, it would take me another 3 months to get all of my apps back :/

    Posted via the Android Central App
    11-21-2015 02:09 PM
  13. JoeArud's Avatar
    But i am saving that as a last resort

    Posted via the Android Central App
    11-21-2015 02:09 PM

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