1. AC Question's Avatar
    I'm locked out of fingerprint method and backup password
    11-21-2015 11:14 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! What happens if you fail the unlock enough times? Does it ask you for your Google credentials?

    You could always due a hardware button factory reset, but when you set the phone up again, it will ask you for the Google credentials for the account that the phone was logged into. This is a relatively new antitheft measure from Google (and also Samsung).
    11-21-2015 01:56 PM

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