1. AC Question's Avatar
    During the installation of Android Pay it asked for a password to lock the screen between uses. I entered a password and re-entered it to confirm. Then the first time I went to use my phone after this it required a password but it will not recognize the password it required me to choose.
    11-26-2015 08:30 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is this Android Pay or Samsung Pay? With Android Pay, I think the password you use is the same as the screen lock password, so it doesn't quite make sense to me that it was asking you to set up a different password.
    11-27-2015 02:45 AM
  3. Kblease's Avatar
    It was Android Pay and it did ask for a password, which I gave it, and now my phone's screen is password locked and will not accept the password, or any password, I enter....I fear I may have to do a factory reset
    11-27-2015 05:50 AM
  4. B. Diddy's Avatar
    Do you know if it's asking for the phone's screen lock password, a separate one you entered for Android Pay, a backup password (if you were using fingerprint unlock), or your Google credentials?
    11-27-2015 01:14 PM

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