1. AC Question's Avatar
    My Samsung galaxy 5 keeps popping up with message saying unfortunately the software update has stopped (every 5 seconds). Have removed battery, tried to press update software and message keeps popping up. What can I do other than reset whole phone?
    11-27-2015 04:43 PM
  2. AlphaTango414's Avatar
    Wipe system cache via recovery.

    Make sure you have the latest update on your phone, just Google the latest build number for S5. If it's not up to date, try to use Smart Switch to update to latest version.

    Still nothing, then a factory reset may be in store to correct the problem.
    11-27-2015 05:15 PM

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