1. AC Question's Avatar
    This phone has been doing this for acouple of months now. I've tried rebooting it to no avail.
    11-30-2015 05:51 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does this happen on both wi-fi and mobile data? Do you have a valid form of payment associated with your Google account?

    Try going to Settings>Apps>All, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again.

    If that doesn't work, try going to Settings>Accounts-Google, select your Google account, and remove it completely from the phone. Then add it back again, and see if that helps.
    12-01-2015 03:00 PM

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