1. bo_woods's Avatar
    I can't sign into Onedrive it OneNote?

    I'm using an LG G3 running Android 5.0.1

    When I sign in the loader loads for seemingly forever and then I get this error saying "theres no network connection"

    I AM connected to a network. My Wi-Fi and my Device providers LTE connection. I was able to sign in fine into my other apps when settling down into my phone earlier today. Including other Microsoft apps.
    12-01-2015 06:29 PM
  2. B. Diddy's Avatar
    Sorry, are you saying that you can't sign into OneDrive or OneNote? Does your Microsoft account have 2-step authentication turned on? If so, try turning it off temporarily.
    12-01-2015 07:27 PM
  3. bo_woods's Avatar
    It's both
    12-01-2015 08:07 PM
  4. bo_woods's Avatar
    Sorry, are you saying that you can't sign into OneDrive or OneNote? Does your Microsoft account have 2-step authentication turned on? If so, try turning it off temporarily.
    I'll try that and report back
    12-01-2015 08:08 PM
  5. bo_woods's Avatar
    I checked my account settings and two step authentication wasn't/isn't on
    12-01-2015 08:24 PM
  6. Laura Knotek's Avatar
    There shouldn't be any need to disable two step authentication. This app should do the trick. https://play.google.com/store/apps/d....authenticator

    That's what I use.
    B. Diddy likes this.
    12-01-2015 08:24 PM
  7. bo_woods's Avatar
    There shouldn't be any need to disable two step authentication. This app should do the trick. https://play.google.com/store/apps/d....authenticator

    That's what I use.
    Thanks, after downloading that app and signing into it, owndrive and onenote let me sign in
    B. Diddy and Laura Knotek like this.
    12-02-2015 10:42 AM

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