Why do my recorded videos not download to my computer like my photos do?

[AC Question]

When I go to upload all my videos and pictures, it never finds my videos.

Why does it not find my videos and how can I get them to download to my computer like my photos do?

 

[B. Diddy]

Welcome to Android Central! Which phone? Is the USB connection set to MTP or PTP? Make sure it's MTP.

When you connect via USB and use Windows Explorer to look at the /DCIM/Camera directory, do any of the videos show up there?