1. AC Question's Avatar
    Yesterday I received a call, my phone was working fine until I tried to hangup to disconnect the call. The phone froze up and wouldn't let me hangup. I powered the phone off, and attempted to navigate the screens to get to my facebook app, and the phone did nothing after about 5 seconds! I can't swipe or navigate screens. So I put the phone in safe mode, to see if I had any malicous activity. So the only way I can use the phone is on safe mode! Some one please help, I just purchased this phone from a friend who upgraded and sold this phone to me. The phone has been working fine until yesterday.
    12-04-2015 05:40 PM
  2. belodion's Avatar
    Welcome.

    If the problem disappears in Safe Mode, then a third-party app is causing trouble. You will have to identify it and uninstall it.
    12-04-2015 09:33 PM

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