1. AC Question's Avatar
    I've tried almost everything to remove it except flashing. The virus/malware causes my phone to hang so i have to restart it EVERYTIME. Im using kitkat alcatel flash plus. The virus look like chinese btw. Thanks in advance
    12-04-2015 07:36 PM
  2. belodion's Avatar
    Welcome.

    A fresh install of the OS, you mean? Yes, that may be necessary if all else, including Factory Reset, has failed, and if it is possible for your particular device.
    12-04-2015 09:18 PM

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