1. Cameroneilers's Avatar
    It seems that either some of my contacts will delete themselves, or just some of the information (like a profile picture) will randomly delete. I use Verizon messages and that's where I usually notice the problem. I will notice that my contacts will randomly be gone and the only thing left is the phone number. Has anyone else had this problem? Anyone know how to fix it? My phone is only 3 months old. Thanks

    Posted via the Android Central App
    12-06-2015 06:44 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which account are you saving contacts to? Your Google account? Samsung? Verizon?
    12-07-2015 02:42 PM
  3. Cameroneilers's Avatar
    I believe that I am currently saving my contacts to my phone, but to be honest I am not sure. Is there a way to tell? Sorry, I am very new to this

    Posted via the Android Central App
    12-07-2015 04:00 PM
  4. B. Diddy's Avatar
    When you enter a new contact, look at the top of the contact entry screen--it should tell you which account it's being entered into. For contacts that have already been entered, there should be some indication of the account in the contact details.
    12-07-2015 09:19 PM
  5. Cameroneilers's Avatar
    It appears that I am saving my contacts to my "phone".

    Posted via the Android Central App
    12-08-2015 06:34 AM
  6. dpham00's Avatar
    I would recommend saving it to your Google account
    12-08-2015 10:18 AM
  7. Cameroneilers's Avatar
    How do I save them all to my Google account when they are already saved to my phone? I don't want to have to add all my contacts individually if I do not have to

    Posted via the Android Central App
    12-08-2015 10:44 AM
  8. B. Diddy's Avatar
    Unfortunately, once a contact is saved to the Phone account, you can't simply switch the account. The easiest thing to do would be to export all of the contacts to a .vcf file, then import that file into your Google Contacts. See this section of my guide: http://forums.androidcentral.com/gen...ml#post3707512
    12-08-2015 12:01 PM
  9. Cameroneilers's Avatar
    I will try that, thank you for your help

    Posted via the Android Central App
    B. Diddy likes this.
    12-08-2015 12:09 PM

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