I cant receive whatsapp notifications on my samsung galaxy core prime?

[knowledge4]

I have a Samsung galaxy core prime but I am not able to receive whatsapp notifications if I am offline. how can I solve this problem

 

[B. Diddy]

Welcome to Android Central! Do you mean if you're not logged into WhatsApp, or if you're not connected to the network? Either way, I'm not sure how you could expect to receive notifications for new messages. If you're not logged into WhatsApp, the phone won't know if you get new messages. If you're not connected to a network, there's no way for the phone to update any kind of data.

 

[knowledge4]

I will be connected to a network but no notifications are filtering through

 

[B. Diddy]

Ok, so when you mentioned being offline, you meant being offline from WhatsApp. But does this mean that you just don't have the WhatsApp app opened, or does it mean that you actually log off your WhatsApp account each time you close it? If the latter, that would also explain why you don't get any notifications--it would be like logging off your Facebook account each time you close Facebbok.