Phone went crazy and did a factory reset.i have lost all of my pictures that were on my gallery.is there anyway u can recover them.i already checked with cloud and only 638 were backed upjj
Welcome to Android Central! Were they on internal storage or a microSD card? Can you find them using a file manager app (instead of a gallery app)? They'd be in the /DCIM/Camera directory.
I strongly recommend in the future that you turn on Google Photos Auto Backup so that all of your important photos are backed up to the cloud on a regular basis.