1. AC Question's Avatar
    Just recently, I'll be trying to do simple things (reply to a text, clear background apps, etc.) but instead, my phone will do what it wants (go to home screen, back to app, open google.) I tried seeing if restarting it would help, but after I clicked the 'Restart' key, it turned off and then wouldn't turned back on? It took about 5 minutes to turn back on after I held the power button down long enough. Please help!
    12-10-2015 10:00 PM
  2. dpham00's Avatar
    I would try a factory data reset
    12-10-2015 11:29 PM

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