1. AC Question's Avatar
    I just installed Lollipop a few hours ago & just when it seemed to finally be working again my phone stopped allowing me to unlock via swipe - even though I don't have a password set up. Is there anything I can do to get this phone working again without resorting to a factory reset & losing my data?

    It's a Moto G, and I've upgraded my carrier's software as well (Republic Wireless)
    12-12-2015 05:21 AM
  2. chayanyc's Avatar
    I've tried using the Android Device Manager, but I get a message that the device is unavailable.
    12-12-2015 05:27 AM
  3. AlphaTango414's Avatar
    So if you can't unlock via swipe, how does it prompt you to unlock your device?
    12-12-2015 06:12 AM
  4. chayanyc's Avatar
    It doesn't :-(

    I finally got the power button to respond after several hours, and rebooting it seems to have temporarily done the trick, but I'd love to find a solution that won't leave me at my devices mercy again.
    12-13-2015 02:52 AM

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