1. vizion49's Avatar
    I am having the Gear VR glitch on my GS6. The phone becomes completely inoperable even in safe mode. I called tech support with Samsung and the person told me to do a factory reset then get a new phone if that doesn't work. She refused to tell me how to remove the program. Now when I try to reboot in safe mode the phone is unusable. Displays the tiny unclickable x in the bottom corner. Seriously, how can an app be this poorly programmed and how can I get rid of it? What is the file name so that I can perchance delete it via pc?

    Thanks!

    Best phone ever went to literally the WORST phone I've ever had.
    12-13-2015 10:50 PM
  2. dpham00's Avatar
    Unfortunately if a factory data reset doesn't fix it then you will probably have to send it in for warranty replacement.
    12-13-2015 10:58 PM
  3. vizion49's Avatar
    Is there a way to factory reset it using just buttons? It's completely bricked out.
    12-13-2015 11:00 PM
  4. dpham00's Avatar
    12-14-2015 05:24 PM

Similar Threads

  1. Why isn't my galaxy s4 working?
    By AC Question in forum Ask a Question
    Replies: 4
    Last Post: 12-14-2015, 02:20 AM
  2. Replies: 1
    Last Post: 12-13-2015, 11:03 PM
  3. Replies: 1
    Last Post: 12-13-2015, 11:01 PM
  4. There is a small voice bubble locking my screen
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 12-13-2015, 11:00 PM
  5. The phone details display in the screen please help me to remove.
    By sunracemangesh in forum Ask a Question
    Replies: 1
    Last Post: 12-13-2015, 10:59 PM
LINK TO POST COPIED TO CLIPBOARD