Why can't I switch from wide selfie?

[AC Question]

I have a Samsung Galaxy Note 4 and I'm my front facing camera stays on wide selfie. I hate it! I've done some research and it shows I should be able to change from wide selfie to regular selfie mode; but I do not have that option. I bought the phone "brand new" from someone. I also cannot download additional modes from the rear camera. It tells me to check network every time I select download.

 

[the tall guy]

Hi, when it says "check network" do you have a WiFi or data service signal?

 

[the tall guy]

both features are downloadable from the Galaxy store - hence why I was asking about the signal strength.

 

[AlphaTango414]

Wipe app cache, verify you have stable data connection, and try again.