1. AC Question's Avatar
    Google Keep on my Galaxy S5 refuses to sync. When you go to Setting->Accounts->Google-> and go under my account, you get the list of services that you can turn sync on or off. All of them sync with no problems, except for Keep. It perpetually has the sync icon next to the check box, but says that the last sync was 9/28/15. If I uncheck the box, and then re-check it, it will spin for a second like it's syncing and then it will go back to saying that the last sync was 9/28/15. I've restarted the phone multiple times to no avail, as well as clearing the cache for both the app and the phone. If anyone has any suggestions, that would be amazing. I didn't realize that the app wasn't syncing until this past week, and there is quite a lot of data in Keep that I've added since 9/28/15 that I don't want to lose... Thanks for any suggestions.
    12-17-2015 08:13 PM
  2. dpham00's Avatar
    I would try to remove and re add the Google account
    12-18-2015 08:04 AM
  3. Nicole McGarry's Avatar
    Google Keep on my Galaxy S5 refuses to sync. When you go to Setting->Accounts->Google-> and go under my account, you get the list of services that you can turn sync on or off. All of them sync with no problems, except for Keep. It perpetually has the sync icon next to the check box, but says that the last sync was 9/28/15. If I uncheck the box, and then re-check it, it will spin for a second like it's syncing and then it will go back to saying that the last sync was 9/28/15. I've restarted the phone multiple times to no avail, as well as clearing the cache for both the app and the phone. If anyone has any suggestions, that would be amazing. I didn't realize that the app wasn't syncing until this past week, and there is quite a lot of data in Keep that I've added since 9/28/15 that I don't want to lose... Thanks for any suggestions.
    Were you ever able to figure this out? I have the same issue but I only just realized it when I couldn't access my notes on my new Galaxy S7. I realized my Keep hadn't synced since November on my S5. It is my only Google app that won't sync.
    06-11-2016 11:12 AM

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