1. Jeffmb1's Avatar
    The speakerphone on my Galaxy S6 Edge stopped working a few months back. I can hear the other person fine but they cannot hear me until I take the call off speaker. IIs there a setting that I am missing? On occasion the party at the other end will stop hearing me after a few minutes into a call. In either case, speaker or no speaker, I have no problem hearing the other end.
    12-17-2015 09:46 PM
  2. STARGATE's Avatar
    That could be a software or hardware issue.
    If it was my phone, I would save all my data and do a factory reset to see if that helps.
    If not, do a claim to Samsung.

    Sent From my Gold Platinum Galaxy S6 Edge
    12-17-2015 10:52 PM
  3. Jeffmb1's Avatar
    I have tried running in safe mode to no avail, When I looked in Application Manager I did notice that there are 3 copies of Phone. Is that normal?
    12-20-2015 09:11 AM
  4. anon8380037's Avatar
    Having a few phone apps listed is normal.
    This came up on the Samsung forums and others.
    Try the app Speaker Clean first. It blasts the speaker with high frequency sounds/vibrations and many people said it did the trick, if dirt/dust etc was the issue.
    12-20-2015 09:15 AM

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