my music , gallery or any media program is empty ?

[AC Question]

may be since i have deleted my mediaserver or i dont know why
And i cabt capture screen as well ( it says storage may be in use )
I have alot of bad programs
I have downloaded many anti virsus . I am using kaspersky right now
These bad programs are downloading apps without my accepting withouy showing any process
And are showing many ad on my phone

 

[dpham00]

I would suggest that you do a factory data reset