1. AC Question's Avatar
    My Samsung Galaxy Ace 4 crashed a few minutes ago, and now I'm just left with a black screen. The phone still works, because whenever I hold down the power button the Phone Options comes up, but I can't press any of the buttons. I plugged it in to charge it, but it didn't respond at all. I'm not sure what to do!
    12-19-2015 07:17 AM
  2. dpham00's Avatar
    If it has a removable battery, remove it then put it back in and try to power up
    12-19-2015 08:44 AM

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