1. AC Question's Avatar
    I have a droid turbo that I reset by entering the password in wrong ten times to wipe the phone. Now I can't setup the phone because I don't know the password to the previous Google account or the number it was setup with. Does anyone know how to get past this? Another reason why I hate androids...
    12-21-2015 12:23 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! That's an antitheft feature which is meant to prevent unauthorized factory resets (e.g., someone who steals a phone, then factory resets it in order to make it their own). If a phone is reset without first removing the Google account, you have to enter that same Google account's username and password in order to get to the Setup Wizard. It is expected that the user would remember his or her own Google credentials. Personally, I think this is an important Android feature.
    12-21-2015 02:15 AM

Similar Threads

  1. Sync AOL contacts to LG Tribute 2
    By Rosebiddy in forum More LG Phones
    Replies: 3
    Last Post: 12-28-2015, 02:44 AM
  2. How do you move apps and pictures to a micro SD card?
    By AC Question in forum General Help and How To
    Replies: 1
    Last Post: 12-21-2015, 02:22 AM
  3. What are the things needed to block the IMEI of my phone??
    By AC Question in forum ASUS ZenFone 2 Laser
    Replies: 1
    Last Post: 12-21-2015, 01:24 AM
  4. How can I fix my phone its not working?
    By AC Question in forum General Help and How To
    Replies: 1
    Last Post: 12-20-2015, 11:52 PM